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Bug #3021

Software License listed for uninstalled Office Software

Added by David Simon over 2 years ago. Updated about 2 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
09/30/2015
Due date:
% Done:

0%

For junior contributor:
No

Description

Hi,

I just set up a GLPI Server (Version 0.85) including FusionInventory Plugin (0.85+1.2) and FusionInventory Agent for Windows (2.3.16) on a Test Client. I tried the feature for getting License Keys of installed Office 2007 and it works great as long as the Office package is installed. The problem is that the License Information should not be visible anymore when I uninstall the Office Package on the Client. Apparently the Registry Key which contains the Office License Information is not deleted after Office uninstallation.

Would it be possible to add an additional check like this:
1. Find License Information in Registry
2. Check if the software is installed (Reading Uninstallation Key or whatever)
3. Send License Information to Server

History

#1 Updated by Guillaume Bougard about 2 years ago

Hi David Simon,

not sure this is a bug. Actually the agent reports known licenses and installed softwares in different sections. And in GLPI, they are clearly separated.

And after all, you need a license to use an installed Office but you may still own the license even if the software is uninstalled. All you need to really know is if you use a license, on which computer you use it.

Maybe it is up to you as computer admin to clean the office registry key if you really need to fully cleanup a computer.

Does anyone has a better point of view ?

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